Frequently Asked Questions (FAQs)
How do you get that beautiful finish?
Well, that is the secret sauce so to speak. Actually, it is as much the technique as it is the individual components, and has taken a LONG time and A LOT of hard work to get perfected. Maybe in the future we will offer training on the technique, but for now it is a trade secret!
I have a location in my home that is an odd size. Do you offer custom size and shaped pieces?
Absolutely! Just give us a call and we can discuss size, shape, and the style/color scheme you are looking for. This will be an original piece of art and usually takes from one to three months to complete.
Shipping
Why do you only ship FedEx Air?
When shipping artwork, it is important to us that your piece arrives in perfect condition. We have had excellent results when shipping FedEx Air and some not so good results shipping other methods.
Do you inflate the shipping prices?
We try to just break even when calculating all packaging and shipping/handling costs. Most of the time it actually costs us a little bit when shipping.
What do I do if the package arrives with damage?
Contact us immediately! We have had excellent results with FedEx Air, but situations do arise.


